For children sharing a room with two adults we charge € 15 per child.
Age 18+: 3rd-4th bed in the room 10% discount.
Regulations
- To reserve a room you can contact us by e-mail or by phone. Your name, surname, address, telephone number and e-mail address will be requested and a confirmation e-mail will be sent to you.
- In the confirmation e-mail all the booking data are summarized that are accepted and confirmed upon payment of the deposit; telephone confirmations are not accepted as the booking data cannot be documented. Requests following the booking are considered valid if received by mail or chat and accepted with feedback from us.
- With the standard policy the reservation is considered confirmed definitively only upon payment of a deposit in proportion to the stay (equal to 30% of the total total). In the event of cancellation of the reservation up to 14 days from the arrival we fully refund the deposit; from 14 days to no show the penalty will be 80% of the total amount. In any case, € 70.00 will be retained for booking administration costs. In case of early departure or late arrival, the management reserves the right to charge 1 or more days depending on the stay not used.
- With the no refundable policy, the reservation is considered confirmed definitively only upon payment of a deposit in proportion to the stay (equal to 30% of the total total). In the event of cancellation of the reservation, the deposit will be retained. In case of early departure or late arrival, the management reserves the right to charge the stay not used.
- According to the regulations in force, a delayed arrival, the cancellation or the interruption of the stay, will result in some penalties to you. To avoid this unpleasant inconvenience, we suggest that you take out insurance in the event of trip cancellation. You can contact your trusted company or other specialized travel companies, we recommend the following: https://www.assiglobal.org/storno
- The deposit is not returned under any circumstances if the booking was made with a promotion, a package or a special discount.
- The payment of the stay and the extras takes place at the end of the stay and can be made by cash, checks or by credit card / debit card. Credit cards accepted: Visa, Mastercard, American Express, Maestro.
- Prices and discounts are indicative, in certain periods may be subject to reductions or increases. For this reason, the e-mail confirming the booking that we send and showing the price of the stay as per the proposed estimate is definitive.
- Agreements and discounts with institutions, associations, companies or similar must be communicated at the time of booking and do not apply with promotions, stays of less than 5 nights and in high season.
- Your room is available after 2.30 pm on the day of arrival and check-out time is 10.00 am on the day of departure.
- When booking, we cannot confirm the room number, floor, exact square footage or location.
- Half board includes accommodation, breakfast and dinner. Drinks and additional services are not included. It is possible to have lunch at the hotel restaurant and, in this case, the meal is charged.
- On Sundays, there is no restaurant service for lunch.
- Lunch or dinner booked but not used is still charged.
- All services not listed under "included in the price" are to be considered as extras.
- For anything not specified above, please refer to "Hotel Practices" issued by the Trento Chamber of Commerce.
General conditions:
- Prices do not include the city tax of € 2 for guests starting at 14 years of age
- Prices for half board per room, drinks not included, for a minimum stay of 5 nights
- Full board with menu
- For stays of less than 5 nights we will send you a quote upon request
- Meals and services included but not used are not reimbursed
- Prices are indicative, only estimates prepared by our staff are binding
Note: Prices and discounts may vary.
The rooms proposed in the estimates are never considered optioned or confirmed until the deposit has been paid.
